Ingres Meets ECM to Boost Salesforce.comIngres Meets ECM to Boost Salesforce.com

The story begins with CA (Computer Associates), which spun off its Ingres line into a separate, open source project. Ingres is now teaming up with open source enterprise content management (ECM) provider Alfresco. The Ingres "Icebreaker" product (linux + database stack) will offer an ECM option provided via Alfresco.That's good for Alfresco, which charges a pretty penny for support. But of interest also is the fact that Ingres is working with BI/Analytics firm Jaspersoft to incorporate a software bundle to complement Salesforce.com.

The hosted CRM giant recently announced its intention to join the ECM market by offering collaborative document management for its clientele. But true transaction-scale ECM via Alfresco/Ingress could also make a powerful option to deal with content resources and workflows that intersect the process of managing customer relationships. It's a thought... a two-tier ECM offering from Salesforce.com -- basic for general office collaboration - extended for high-volume, critical needs.The story begins with CA (Computer Associates), which spun off its Ingres line into a separate, open source project. Ingres is now teaming up with open source ECM provider Alfresco. The Ingres "Icebreaker" product (linux + database stack) will offer an ECM option provided via Alfresco.