'Web Rage' In Real World'Web Rage' In Real World
When people get mad at the Internet, they take it out on the real world.
Keep an eye on the guy in the next cubicle--if his download times out, you could be in for trouble. So says a new study measuring "Web rage," or violence spurred by Internet-related frustration, performed by British pollsters Market & Opinion Research International. The survey of 1,000 people found that 54% experience Net frustration on a weekly basis, and 11% deal with it daily.
When people get mad at the Internet, they take it out on the real world. Seven percent of respondents say they hit their equipment, 4% pound on their desks, and 2% say they've hit the person who sits next to them.
Slow-loading Web sites are the biggest cause of irritation, followed by unhelpful help buttons.
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