IM Global Market ShareIM Global Market Share

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Irwin Lazar, Vice President & Service Director, Nemertes Research

August 14, 2008

1 Min Read
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Via GigaOm, EQO Communications has published a map showing global market share of public instant messaging services.  EQO offers a global IM interconnect service.

Its worth paying attention to this map if you are responsible for managing public IM connectivity for your users.   Here in the US most of the focus seems to be on interconnecting with AIM, MSN and Yahoo, but this map shows large adoption of additional networks such as ICQ, GTalk, and QQ outside the US.  Check out the above links for a more detailed breakdown of usage, and make sure your interconnection capabilities reflect the needs of your users, and the choice of service of your customers and partners.

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About the Author

Irwin Lazar

Vice President & Service Director, Nemertes Research

Irwin Lazar is the Vice President and Service Director at Nemertes Research, where he manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for No Jitter and frequent author for SearchUnifiedCommunications.com. He is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect and Interop. Irwin's earlier background was in IP network architecture, design and engineering.

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