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Internet Retailers Improve DeliveryInternet Retailers Improve Delivery
Internet retailers delivered complete, accurate, and undamaged orders on time about 51% of the time during the past holiday season, much better than the 25% showing a year earlier, according to a study released last week
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Internet retailers delivered complete, accurate, and undamaged orders on time about 51% of the time during the past holiday season, much better than the 25% showing a year earlier, according to a study released last week by Accenture. As a group, catalogers such as LLBean.com came out on top at 56%, compared with the 45% reported for pure-play E-retailers.
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