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J.D. Edwards Adds To Its CRM SuiteJ.D. Edwards Adds To Its CRM Suite
J.D. Edwards & Co. delivered new self-service customer-relationship management software last week, leveraging technology it got in August when it bought CRM vendor YouCentric.
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J.D. Edwards & Co. delivered new self-service customer-relationship management software last week, leveraging technology it got in August when it bought CRM vendor YouCentric. The Web-based Customer Self-Service and Supplier Self-Service apps let businesses review sales orders and invoices, track shipments, manage customer profiles, and review account balances and payment history. Pricing wasn't released.
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