Microsoft Offers Free Support for Windows Vista SP1Microsoft Offers Free Support for Windows Vista SP1

<a href="http://www.information.com/news/showArticle.jhtml?articleID=206905389">information</a>, <a href="http://www.channelregister.co.uk/2008/03/25/microsoft_vista_sp1_free_support">Channel Register</a>

Jim Manico, OWASP Global Board Member

March 25, 2008

1 Min Read
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Microsoft is offering free tech support to anyone encountering problems while installing or running Windows Vista Service Pack 1 (SP1).Users who manually downloaded SP1, which became available last week, have had a number of complaints, including trouble downloading the software in the first place, the dreaded blue screen during installation and sudden spikes in memory usage.

According to Microsoft's Help and Support Web page, unlimited installation and compatibility support is available at no charge until March 18, 2009, via e-mail, online chat and phone. Typically, Microsoft offers free support only to those who buy a boxed, standalone copy of its operating system. Others would be sent to an OEM or value-added reseller, which charge for their services.information, Channel Register

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About the Author

Jim Manico

OWASP Global Board Member

Jim Manico is a Global Board Member for the OWASP foundation where he helps drive the strategic vision for the organization. OWASP's mission is to make software security visible, so that individuals and organizations worldwide can make informed decisions about true software security risks. OWASP's AppSecUSA<https://2015.appsecusa.org/c/> conferences represent the nonprofit's largest outreach efforts to advance its mission of spreading security knowledge, for more information and to register, see here<https://2015.appsecusa.org/c/?page_id=534>. Jim is also the founder of Manicode Security where he trains software developers on secure coding and security engineering. He has a 18 year history building software as a developer and architect. Jim is a frequent speaker on secure software practices and is a member of the JavaOne rockstar speaker community. He is the author of Iron-Clad Java: Building Secure Web Applications<http://www.amazon.com/Iron-Clad-Java-Building-Secure-Applications/dp/0071835881> from McGraw-Hill and founder of Brakeman Pro. Investor/Advisor for Signal Sciences.

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