NetIQ Adds Report Design Tool To Web Analytics SoftwareNetIQ Adds Report Design Tool To Web Analytics Software

NetIQ Corp. Tuesday began shipping WebTrends Intelligence Suite, a new release of its Web-analytics software with added report design- and data-integration capabilities. The vendor, holding its annual user conference in Orlando, Fla., also revealed a deal to link Quadstone's predictive-modeling software with WebTrend's product for detailed customer-behavior analysis.

NetIQ acquired WebTrends Corp. in early 2001 and the new Intelligence Suite is built on WebTrends' former CommerceTrends product. The software lets E-commerce managers collect and analyze clickstream data--information about Web-site customer behavior--at both anonymous and individual levels. Web-site analytics is a hot area: International Data Corp. estimates that sales of Web-analytics software will grow at a 32% average annual rate through 2005.

The new suite includes report design capabilities, based on software from Crystal Decisions, for creating customized reports based on WebTrends data. New pre-designed tables in the suite's WebTrends Warehouse make it easier to collect data from customer-relationship management applications such as Siebel Call Center. The software also can process data up to five times faster than the older CommerceTrends, according to the company. Pricing starts at $30,000.

Under the deal with Quadstone, WebTrends users will be able to move data from the WebTrends software into the Quadstone tool for advanced data mining, segmentation, visualization, and predictive-analysis applications. The integration work is complete and each vendor is re-selling the other's software, according to NetIQ.