Switchvox Dialing For Dollars With Low-Cost IP-PBX ProductSwitchvox Dialing For Dollars With Low-Cost IP-PBX Product

VoIP vendor Switchvox looks to entice the small-business market with its newest offering: an IP-enabled, Open Source PBX product that, the company claims, works a lot like full-featured, enterprise-class PBX solutions -- but carries a price tag that even many smaller firms can easily afford to pay.

information Staff, Contributor

March 20, 2006

1 Min Read
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Small- and medium-sized businesses (SMBs) are the intended market for a new Switchvox IP phone system that, the company claims, has the features of an enterprise level phone system at a fraction of the cost. The new, full-featured, IP PBX solution starts at $2,495.

Switchvox' new Switchvox SMB has a Call Event Notification Application Programming Interface (API) for companies to integrate their IP phone system with other business applications or databases, such as contact directories or order tracking software Details below.

The product also includes Switchboard 2.0, a real-time call control panel that leverages the benefits of unified voice and data while providing greater visibility into the phone system. For example, users can easily direct calls to other extensions in real time, view if other employees are currently on a call, and even be displayed relevant information from other applications as calls are received.

Switchvox is built from open source software and uses open standards. It works with all Session Initiation Protocol (SIP) compatible hardware and software phones as well as standard analog handsets, rather than typical PBXs that rely on proprietary telephones.

Voice over IP providers can be used to send calls over the Internet worldwide and directly to remote corporate offices by peering Switchvox systems using the SIP or Inter-Asterisk eXchange (IAX) protocols.

In addition to supporting the latest technology, Switchvox can also connect to existing phone lines, whether those lines are analog or T1.

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