The Culture of Social NetworkingThe Culture of Social Networking

The BrainYard - Where collaborative minds congregate.

Irwin Lazar, Vice President & Service Director, Nemertes Research

March 20, 2008

1 Min Read
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Prior to the Gore/Chambers session at VoiceCon yesterday Dan York and I had the opportunity to participate in a panel discussion with Eric Krapf and Fred Knight on social networking in the enterprise.  I thought the most fascinating part of the discussion was over the impact of social networking in an enterprise environment, specifically - "what do I want to know about my co-workers"?  Dan cited an example in which he discovered via a Facebook profile that a colleague possessed extreme political views, which had the potential to change how he viewed his colleague and potentially lead to a disruption in their working relationship.

But as we increasingly move to a virtual working model in which co-workers are no longer sharing the same physical workspace, we lose the social interactions that allow us to form bonds beyond working relationships with our colleagues.  Social networking in effect can replace the water cooler or break room as a meeting place to build these personal relationships that can foster a better working environment.  But of course, as Dan's example demonstrates, there's always the risk of TMI.  I'm curious to hear of any experiences that readers may have in using social networking to build personal interaction in virtual organizations.

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About the Author

Irwin Lazar

Vice President & Service Director, Nemertes Research

Irwin Lazar is the Vice President and Service Director at Nemertes Research, where he manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for No Jitter and frequent author for SearchUnifiedCommunications.com. He is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect and Interop. Irwin's earlier background was in IP network architecture, design and engineering.

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