Twitter vs. Facebook?Twitter vs. Facebook?

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Irwin Lazar, Vice President & Service Director, Nemertes Research

March 5, 2009

1 Min Read
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Brendan Gahan over at GigaOm writes today about Facebook's upcoming interface changes, suggesting that Facebook is launching an effort to subvert the growing popularity of Twitter by giving Facebook users more opportunity for real-time interaction.

It has been interesting to watch the evolution of these two services. I don't recall who said this, but one person suggested that "Facebook is for people you know, Twitter is for people you want to know." However it's clear that both services are heading into the same direction. Twitter recently added a "suggested users" feature, taking the first steps toward mining user connections to gather data that could be used to offer additional custom-tailored information. Meanwhile, Facebook is moving toward trying to make status updates more twitter-like, with the hope that status updates could replace those who use twitter to keep up with friends.

But many Twitter users (including myself) primarily use Twitter to keep up with news and information from sources including media, companies, and prominent writers. In this case, Twitter becomes a replacement for my RSS reader, I follow Tweets instead of web-logs, and the information flow is primarily one-way. Twitter merely provides a simple and quick way to keep on top of the information that I want to follow.

I also use Twitter for outbound information, but much more for professional purposes than for keeping in contact with friends and colleagues as I do with Facebook.

Those that are still responsible for figuring out how they can leverage social networks for business or personal value need to continue to keep their eye on the rapid evolution of popular services, and understand the opportunities to leverage different kinds of services for different goals.

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About the Author

Irwin Lazar

Vice President & Service Director, Nemertes Research

Irwin Lazar is the Vice President and Service Director at Nemertes Research, where he manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for No Jitter and frequent author for SearchUnifiedCommunications.com. He is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect and Interop. Irwin's earlier background was in IP network architecture, design and engineering.

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