What Caused BlackBerry's Three-Hour HiccupWhat Caused BlackBerry's Three-Hour Hiccup

<a href="http://www.news.com/8301-10784_3-9871065-7.html">CNET News.com</a>

Jim Manico, OWASP Global Board Member

February 13, 2008

1 Min Read
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A system upgrade is to blame for Monday's BlackBerry outage, which for three hours rendered users without access to e-mail and other data services."RIM's early investigation...points to a problem with an internal data routing system within the BlackBerry service infrastructure that had been recently upgraded," the company said in a statement. "The upgrade was part of RIM's routine and ongoing efforts to increase overall capacity for longer term growth."

RIM says that similar upgrades have gone off without a hitch in the past. No messages were lost in Monday's outage, the company says.

When asked about the outage at the Mobile World Congress wireless show in Barcelona, RIM co-CEO Jim Balsillie called it "old news" and refused further questions.

In its last quarter, RIM added 1.65 million BlackBerry subscribers, bringing its worldwide total to 12 million.information, CNET News.com

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About the Author

Jim Manico

OWASP Global Board Member

Jim Manico is a Global Board Member for the OWASP foundation where he helps drive the strategic vision for the organization. OWASP's mission is to make software security visible, so that individuals and organizations worldwide can make informed decisions about true software security risks. OWASP's AppSecUSA<https://2015.appsecusa.org/c/> conferences represent the nonprofit's largest outreach efforts to advance its mission of spreading security knowledge, for more information and to register, see here<https://2015.appsecusa.org/c/?page_id=534>. Jim is also the founder of Manicode Security where he trains software developers on secure coding and security engineering. He has a 18 year history building software as a developer and architect. Jim is a frequent speaker on secure software practices and is a member of the JavaOne rockstar speaker community. He is the author of Iron-Clad Java: Building Secure Web Applications<http://www.amazon.com/Iron-Clad-Java-Building-Secure-Applications/dp/0071835881> from McGraw-Hill and founder of Brakeman Pro. Investor/Advisor for Signal Sciences.

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