Wither JanglWither Jangl

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Irwin Lazar, Vice President & Service Director, Nemertes Research

May 12, 2008

1 Min Read
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Om Malik reported last week on the demise of Jangl, a "Voice 2.0" start-up offering web-based call services such as anonymous calling and widgits to enable "click-to-call" within social communities.  TalkPlus, another Web-based voice startup is also in trouble according to Om.

The fundamental problem appears to be a business model based on the idea that social networking site users want to talk to one another.  This goes against everything we're seeing in terms of trends around person-to-person and group communications in which IM and SMS continues to replace voice as the channel of choice.  Still, it's somewhat depressing to see companies who have created innovative ways to use the Web as an overlay for phone service start to fade away.  At least Grandcentral was able to sell itself to Google, perhaps others will find a successful exit strategy as well.

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About the Author

Irwin Lazar

Vice President & Service Director, Nemertes Research

Irwin Lazar is the Vice President and Service Director at Nemertes Research, where he manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for No Jitter and frequent author for SearchUnifiedCommunications.com. He is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect and Interop. Irwin's earlier background was in IP network architecture, design and engineering.

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