Verizon Introduces Wireless Broadband Internet Continuity ServiceVerizon Introduces Wireless Broadband Internet Continuity Service

SMBs whose operations rely on guaranteed Internet access can be severely impacted by an Internet service outage. Verizon customers can now choose a package that automatically switches to the company's 3G mobile network in the event of a primary service interruption so that businesses can stay connected.Verizon Internet Dedicated Access with Mobile Broadband is available immediately across the country and is primarily intended, according to the announcement, "for customers with highly distributed locations who primarily use [Internet Dedicated Access] for outbound critical traffic, web research or point-of-sale transactions."

The setup relies on two linked ADTRAN NetVanta 3200 routers, one of which is connected to the primary IDA access point (a T1 line) and the other equipped with a Wireless Network Interface Module. In case of a service outage to the IDA access point, the wireless link gets activated automatically to provide continuous Internet connectivity. The backup system adds about $59 to $99 per month to the cost of the IDA, which runs about $480 per month for a T1 line.

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According to Varizon Business executive director of SMB solutions marketing Carrie Gray, "This new integrated solution gives small- and mediumsized business customers robust and reliable Internet access along with the peace of mind that comes with having a wireless backup plan in place. Our white glove managed installation approach enables our customers to concentrate on doing business while leaving the technical complexities to us."

"I've long believed that SMBs need simple, cost-effective business continuity solutions, and this example from Verizon is a good one," said Steve Hilton, Head of Enterprise and SMB Research at Analysys Mason. "The combination of managed services and on-premise equipment affords peace-of-mind network connectivity using simple, reliable products and services."