National Retailers Hard To Find In Search ResultsNational Retailers Hard To Find In Search Results

Brick-and-mortar stores were represented only 5% of the time compared with Web-based shops.

Thomas Claburn, Editor at Large, Enterprise Mobility

January 24, 2007

1 Min Read
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Over the holiday season, Internet retailers were six times more likely to appear on search results pages than major brick-and-mortar retailers, according to a study conducted by search marketing company Internet-Engine.

The study indicates that major retailers haven't invested in search marketing and are coasting on the strength of their brands. Based on an analysis of 2,000 online searches at Google, MSN, and Yahoo for popular consumer products, the study found that the sites of national retailers were represented in only 5% of search results.

Thom Disch, Internet-Engine's founder and CEO, says the data is a sign that "the big-box stores are not participating in search marketing programs." As it happens, Internet-Engine sells search services.

National retailers "can't ignore search marketing forever," says Debra L. Zahay, Acxiom Corp. professor of interactive marketing at Northern Illinois University.

Happily for Disch's company, Zahay appears to be right. Another recent study, this one by JupiterResearch, claims online browsing and research will prompt offline retail sales to grow at an annual rate of 12% over the next five years.

The study asserts that "off-line retail giants like Wal-Mart are making strong progress in the online arena" and predicts increased online competition for e-merchants.

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About the Author

Thomas Claburn

Editor at Large, Enterprise Mobility

Thomas Claburn has been writing about business and technology since 1996, for publications such as New Architect, PC Computing, information, Salon, Wired, and Ziff Davis Smart Business. Before that, he worked in film and television, having earned a not particularly useful master's degree in film production. He wrote the original treatment for 3DO's Killing Time, a short story that appeared in On Spec, and the screenplay for an independent film called The Hanged Man, which he would later direct. He's the author of a science fiction novel, Reflecting Fires, and a sadly neglected blog, Lot 49. His iPhone game, Blocfall, is available through the iTunes App Store. His wife is a talented jazz singer; he does not sing, which is for the best.

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