As in life, so too in business technology. In this week's cover ...",{"_175":176,"_154":968,"_177":969,"_160":971,"_162":971,"_165":972,"_823":973,"_167":168,"_169":974,"_171":168,"_163":975,"_827":168,"_187":828,"_172":450,"_174":208,"_185":205,"_830":-5,"_831":832},{"_156":168,"_158":168},[970],{"_57":816,"_181":817,"_183":818,"_819":820},"Business Technology: Take The Security Initiative","/cyber-resilience/business-technology-take-the-security-initiative",{},"Dec 13, 2001","Now, I'm not a doctor, and I don't play one on television. And I'm not a chief security officer, but I will play one--however superficially--for the purposes of this column.",{"_175":176,"_154":977,"_177":978,"_160":980,"_162":980,"_165":981,"_823":982,"_167":168,"_169":974,"_171":168,"_163":983,"_827":168,"_187":828,"_172":173,"_174":133,"_185":853,"_830":-5,"_831":832},{"_156":168,"_158":168},[979],{"_57":816,"_181":817,"_183":818,"_819":820},"Taking Stock: Sapient's Cost-Conscious Model Is Ready For IT Services Recovery","/it-leadership/taking-stock-sapient-s-cost-conscious-model-is-ready-for-it-services-recovery",{},"Vendor takes advantage of offshore services department",{"_175":176,"_154":985,"_177":986,"_160":988,"_162":988,"_165":989,"_823":990,"_167":168,"_169":991,"_171":168,"_163":992,"_827":168,"_187":828,"_172":173,"_174":133,"_185":829,"_830":-5,"_831":832},{"_156":168,"_158":168},[987],{"_57":816,"_181":817,"_183":818,"_819":820},"Whatever Happened To Baby Java?","/it-leadership/whatever-happened-to-baby-java-",{},"Dec 12, 2001","Java is poised to take off in the mobile marketplace. But, says Giga VP Carl Zetie, there are still formidable barriers to overcome.",{"_175":176,"_154":994,"_177":995,"_160":997,"_162":997,"_165":998,"_823":999,"_167":168,"_169":1000,"_171":168,"_163":1001,"_827":168,"_187":828,"_172":898,"_174":384,"_185":317,"_830":-5,"_831":832},{"_156":168,"_158":168},[996],{"_57":891,"_181":892,"_183":839,"_819":820},"Langa Letter: Rethinking 'Software Bloat'","/software-services/langa-letter-rethinking-software-bloat-",{},"Dec 11, 2001","Fred Langa takes a trip into his software archives and finds some surprises--at two orders of magnitude.",{"_175":176,"_154":1003,"_177":1004,"_160":1009,"_162":1009,"_165":1010,"_823":1011,"_167":168,"_169":1012,"_171":168,"_163":1013,"_827":168,"_187":828,"_172":173,"_174":133,"_185":186,"_830":-5,"_831":832},{"_156":168,"_158":168},[1005],{"_57":1006,"_181":1007,"_183":1008,"_819":820},"Lou Bertin","/author/lou-bertin","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt978eab6eb4d56f0f/64bbfe840204b00600d84022/1088.jpg","The Observer: Predicting The Past","/it-leadership/the-observer-predicting-the-past",{},"Dec 10, 2001","Columnists are supposed to revisit last year's predictions at this time of year. Lou Bertin would rather skip the mortification.",{"_175":176,"_154":1015,"_177":1016,"_160":1018,"_162":1018,"_165":1019,"_823":1020,"_167":168,"_169":1021,"_171":168,"_163":1022,"_827":168,"_187":828,"_172":173,"_174":133,"_185":205,"_830":-5,"_831":832},{"_156":168,"_158":168},[1017],{"_57":816,"_181":817,"_183":818,"_819":820},"Business Technology: Strength In Adversity","/it-leadership/business-technology-strength-in-adversity",{},"Dec 7, 2001","The economy stinks (doesn't it?), we're engulfed by uncertainty (aren't we?), companies are hacking away at payrolls (aren't they?), projects are being suspended or flat-out canceled (right?), and the much-touted primacy of ongoing IT investments has been busted apart like a cheap suitcase (hasn't it?). We're not equipped to cope with disasters, our business-continuity capabilities hang by threads, we're vulnerable, ...",{"_175":176,"_154":1024,"_177":1025,"_160":1027,"_162":1027,"_165":1028,"_823":1029,"_167":168,"_169":1021,"_171":168,"_163":1030,"_827":168,"_187":828,"_172":173,"_174":133,"_185":317,"_830":-5,"_831":832},{"_156":168,"_158":168},[1026],{"_57":837,"_181":838,"_183":839,"_819":820},"Editor's Note: Collaboration's Benefits Outweigh Difficulties","/it-leadership/editor-s-note-collaboration-s-benefits-outweigh-difficulties",{},"Collaborative business--the sharing of business information and ideas among partners, suppliers, customers, and customers' customers--is a topic we've been writing about quite a bit this year.",{"_175":176,"_154":1032,"_177":1033,"_160":1035,"_162":1035,"_165":1036,"_823":1037,"_167":168,"_169":1038,"_171":168,"_163":1039,"_827":168,"_187":828,"_172":173,"_174":133,"_185":205,"_830":-5,"_831":832},{"_156":168,"_158":168},[1034],{"_57":816,"_181":817,"_183":818,"_819":820},"Secret CIO: When Affairs Of The Heart Raise IT Privacy Issues","/it-leadership/secret-cio-when-affairs-of-the-heart-raise-it-privacy-issues",{},"Dec 6, 2001","Businesses must determine where their right to know ends and employee privacy begins.",{"_175":176,"_154":1041,"_177":1042,"_160":1044,"_162":1044,"_165":1045,"_823":1046,"_167":168,"_169":1038,"_171":168,"_163":1047,"_827":168,"_187":828,"_172":173,"_174":133,"_185":853,"_830":-5,"_831":832},{"_156":168,"_158":168},[1043],{"_57":816,"_181":817,"_183":818,"_819":820},"Taking Stock: Gartner Shows Solid Growth Prospects And New Initiatives","/it-leadership/taking-stock-gartner-shows-solid-growth-prospects-and-new-initiatives",{},"Consulting services have been advisory firm's bright spot.",{"_175":176,"_154":1049,"_177":1050,"_160":1052,"_162":1052,"_165":1053,"_823":1054,"_167":168,"_169":1055,"_171":168,"_163":1056,"_827":168,"_187":828,"_172":173,"_174":133,"_185":186,"_830":-5,"_831":832},{"_156":168,"_158":168},[1051],{"_57":816,"_181":817,"_183":818,"_819":820},"Emerging Technologies: Have Your Agent Call My Agent","/it-leadership/emerging-technologies-have-your-agent-call-my-agent",{},"Dec 4, 2001","Exciting new research in autonomous software agents could lead to new software entities that are active players in the economy, explains Karyl Scott.",{"_175":176,"_154":1058,"_177":1059,"_160":1061,"_162":1061,"_165":1062,"_823":1063,"_167":168,"_169":1055,"_171":168,"_163":1064,"_827":168,"_187":828,"_172":173,"_174":133,"_185":377,"_830":-5,"_831":832},{"_156":168,"_158":168},[1060],{"_57":816,"_181":817,"_183":818,"_819":820},"Ask The Secret CIO: Billy Gets Their Goat","/it-leadership/ask-the-secret-cio-billy-gets-their-goat",{},"Herb reacts to readers' divergent comments and questions about Billy, who lost his job because of his love of pornography.",{"_175":176,"_154":1066,"_177":1067,"_160":1069,"_162":1069,"_165":1070,"_823":1071,"_167":168,"_169":1055,"_171":168,"_163":1072,"_827":168,"_187":828,"_172":173,"_174":133,"_185":205,"_830":-5,"_831":832},{"_156":168,"_158":168},[1068],{"_57":816,"_181":817,"_183":818,"_819":820},"Industry Comment: Microsoft's Latest Shell Game","/it-leadership/industry-comment-microsoft-s-latest-shell-game",{},"Microsoft hopes to settle a slew of lawsuits for much less than the amount publicized, and take over yet another market.",{"_175":176,"_154":1074,"_177":1075,"_160":1077,"_162":1077,"_165":1078,"_823":1079,"_167":168,"_169":1080,"_171":168,"_163":1081,"_827":168,"_187":828,"_172":898,"_174":384,"_185":1082,"_830":-5,"_831":832},{"_156":168,"_158":168},[1076],{"_57":891,"_181":892,"_183":839,"_819":820},"Langa Letter: Ten Ways To Make Windows XP Run Better","/software-services/langa-letter-ten-ways-to-make-windows-xp-run-better",{},"Dec 3, 2001","Fred Langa offers tips on how to optimize Windows XP for your own work style so you don't have to live with its default settings.",1,{"_175":176,"_154":1084,"_177":1085,"_160":1087,"_162":1087,"_165":1088,"_823":1089,"_167":168,"_169":1090,"_171":168,"_163":1091,"_827":168,"_187":828,"_172":173,"_174":133,"_185":205,"_830":-5,"_831":832},{"_156":168,"_158":168},[1086],{"_57":816,"_181":817,"_183":818,"_819":820},"Business Technology: HP + Compaq = ?","/it-leadership/business-technology-hp-compaq-",{},"Nov 30, 2001","information's Editor-in-Chief Bob Evans ponders the question of whether the HP-Compaq merger is a good thing for customers.",{"_175":176,"_154":1093,"_177":1094,"_160":1096,"_162":1096,"_165":1097,"_823":1098,"_167":168,"_169":1090,"_171":168,"_163":1099,"_827":168,"_187":828,"_172":173,"_174":133,"_185":317,"_830":-5,"_831":832},{"_156":168,"_158":168},[1095],{"_57":837,"_181":838,"_183":839,"_819":820},"Editor's Note: Saluting Chiefs Who Share Compassion And Strength","/it-leadership/editor-s-note-saluting-chiefs-who-share-compassion-and-strength",{},"Each year, the information team looks forward to selecting a Chief of the Year. I'll admit, it's not always an easy process because there are many great business-technology leaders who stand out in a crowd.",{"_175":176,"_154":1101,"_177":1102,"_160":1104,"_162":1104,"_165":1105,"_823":1106,"_167":168,"_169":1107,"_171":168,"_163":1108,"_827":168,"_187":828,"_172":450,"_174":208,"_185":205,"_830":-5,"_831":832},{"_156":168,"_158":168},[1103],{"_57":816,"_181":817,"_183":818,"_819":820},"Taking Stock: Security Company VeriSign Must Resolve Revenue Problems","/cyber-resilience/taking-stock-security-company-verisign-must-resolve-revenue-problems",{},"Nov 29, 2001","Analysts' confidence in VeriSign's forecasts varies greatly.",{"_175":176,"_154":1110,"_177":1111,"_160":1116,"_162":1116,"_165":1117,"_823":1118,"_167":168,"_169":1107,"_171":168,"_163":1119,"_827":168,"_187":828,"_172":173,"_174":133,"_185":186,"_830":-5,"_831":832},{"_156":168,"_158":168},[1112],{"_57":1113,"_181":1114,"_183":1115,"_819":820},"Rusty Weston","/author/rusty-weston","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt233cc05be1f947a4/64bbfca46c654d622c72b877/1074.jpg","Matter Of Fact: Here Comes the Come On!","/it-leadership/matter-of-fact-here-comes-the-come-on-",{},"The author bravely scans one junk E-mail each day for a week to see if random offers can teach us something valuable about life and commerce.",{"_175":176,"_154":1121,"_177":1122,"_160":1124,"_162":1124,"_165":1125,"_823":1126,"_167":168,"_169":1127,"_171":168,"_163":1128,"_827":168,"_187":828,"_172":450,"_174":208,"_185":317,"_830":-5,"_831":832},{"_156":168,"_158":168},[1123],{"_57":837,"_181":838,"_183":839,"_819":820},"Editor's Note: 'What's Your Disaster Plan?' May Become Newest Refrain","/cyber-resilience/editor-s-note-what-s-your-disaster-plan-may-become-newest-refrain",{},"Nov 21, 2001","These days, no company can afford not to have a comprehensive business-continuity strategy in place.",{"_175":176,"_154":1130,"_177":1131,"_160":1133,"_162":1133,"_165":1134,"_823":1135,"_167":168,"_169":1127,"_171":168,"_163":1136,"_827":168,"_187":828,"_172":173,"_174":133,"_185":186,"_830":-5,"_831":832},{"_156":168,"_158":168},[1132],{"_57":816,"_181":817,"_183":818,"_819":820},"Business Technology: Customer Service Vs. Profits","/it-leadership/business-technology-customer-service-vs-profits",{},"Never in my wildest dreams (nightmares?) did I ever hope to receive an honorary membership in the plaintiff bar, but I think the disclosure I'm about to make would make such an induction the very least that the litigation lobby might have in mind for me.

To set the stage: We'd probably all agree that prescriptions--the medical kind--are a very serious ...","sidebarModules",[1139,1217,1243,1266],{"_88":1140,"_1141":1142,"_1214":1215},"module_content_cards","data",{"_112":1143,"_1144":168,"_187":1145,"_810":1146,"_1210":1211,"_1212":1211,"_1213":-7},"Editor's Choice","moduleLabel","default",[1147,1167,1175,1187,1201],{"_88":1148,"_1141":1149},"contentPreview",{"_175":176,"_187":1150,"_154":1151,"_160":1154,"_162":1155,"_165":1156,"_167":1156,"_823":1157,"_169":242,"_171":168,"_172":173,"_174":133,"_177":1158,"_185":205,"_830":1163},"card-horizontal",{"_156":1152,"_158":1153},"https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/bltc258f728af43740e/6785580c7d72eed092fba0e6/graduates-Yuri_Arcurs-alamy.jpg","A group of smiling college graduates celebrating their graduation.","Why Liberal Arts Grads Could Be the Best Programmers of the AI Era","Why Liberal Arts Grads Could Be the Best Programmers of the AI Era ","/it-leadership/why-liberal-arts-grads-could-be-the-best-programmers-of-the-ai-era",{},[1159],{"_57":1160,"_181":1161,"_183":1162},"Neal Ramasamy","/author/neal-ramasamy","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt2f6cd555cf9060ed/6785558a512238c72e823fe2/Neal_Ramasamy1.jpg",{"_1164":24,"_1165":1166},"paidContent","paidProductTaxonomy",[],{"_88":1148,"_1141":1168},{"_175":176,"_187":1150,"_154":1169,"_160":457,"_162":457,"_165":459,"_167":459,"_823":1170,"_169":449,"_171":168,"_172":439,"_174":440,"_177":1171,"_185":205,"_830":1173},{"_156":455,"_158":456},{},[1172],{"_57":300,"_181":301,"_183":302},{"_1164":24,"_1165":1174},[],{"_88":1148,"_1141":1176},{"_175":297,"_187":1150,"_154":1177,"_160":1180,"_162":1180,"_165":1181,"_167":1181,"_823":1182,"_169":311,"_171":168,"_172":337,"_174":338,"_177":1183,"_185":303,"_830":1185},{"_156":1178,"_158":1179},"https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt96f3b0d329e14d21/677c31f5e4a6e41239148e6b/TheMatrix_Neo-MarkWiener-AlamyStockPhoto.jpg","Graphic Pop Art style Illustration of Keanu Reeves as NEO from the film, The Matrix","Y2K and Infrastructure Resilience 25 Years Later","/it-infrastructure/y2k-and-infrastructure-resilience-25-years-later",{},[1184],{"_57":300,"_181":301,"_183":302},{"_1164":24,"_1165":1186},[],{"_88":1148,"_1141":1188},{"_175":176,"_187":1150,"_154":1189,"_160":1192,"_162":1192,"_165":1193,"_167":1193,"_823":1194,"_169":1195,"_171":168,"_172":173,"_174":133,"_177":1196,"_185":1198,"_830":1199},{"_156":1190,"_158":1191},"https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/bltc836cd7e008ac6fd/673622c22202400113c00768/2DRD7WH.jpg","Young businessman working on a virtual screen of the future and sees the inscription: Now hiring ","Help Wanted: IT Hiring Trends in 2025","/it-leadership/help-wanted-it-hiring-trends-in-2025",{},"Nov 20, 2024",[1197],{"_57":374,"_181":375,"_183":376},8,{"_1164":24,"_1165":1200},[],{"_88":1148,"_1141":1202},{"_175":176,"_187":1150,"_154":1203,"_160":225,"_162":1204,"_165":227,"_167":227,"_823":1205,"_169":228,"_171":168,"_172":173,"_174":133,"_177":1206,"_185":234,"_830":1208},{"_156":223,"_158":224},"Untangling Enterprise Reliance on Legacy Systems ",{},[1207],{"_57":231,"_181":232,"_183":233},{"_1164":24,"_1165":1209},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1216":24},"nativeAdOption",{"_88":1218,"_1141":1219},"module_link_list",{"_1220":1221,"_1222":1223,"_1224":1225,"_1226":1227,"_1228":1229,"_590":26,"_1234":1235},"listOption","External Feed","listTitle","Webinars","icon","ChalkBoard","externalFeed","https://smartbox.techweb.com/smartbox/externalsmartbox?site_id=300001&taxonomy_ids=&num_display=3&article_type=upcoming_webinars","ctaButton",{"_1230":1231,"_1232":1233},"ctaButtonLink","/resources?types=Webinar","ctaButtonText","More Webinars","articles",[1236],{"_112":1237,"_1238":1239,"_59":1240,"_1241":1242},"The CIO’s Guide to IT Automation in 2025: Enabling Innovation & Efficiency","publishedDate","Dec 09, 2024","https://iw-resources.information.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_autp87&ch=SBX&cid=_upcoming_webinars_8.500001511&_mc=_upcoming_webinars_8.500001511","eventDate","Feb 06, 2025",{"_88":1218,"_1141":1244},{"_1220":1221,"_1222":430,"_1224":1245,"_1226":1246,"_1228":1247,"_590":26,"_1234":1250},"Document","https://smartbox.techweb.com/smartbox/externalsmartbox?site_id=300001&taxonomy_ids=&num_display=&article_type=whitepaper",{"_1230":1248,"_1232":1249},"/resources?types=Whitepaper","More White Papers",[1251,1254,1257,1260,1263],{"_112":1252,"_1238":168,"_59":1253,"_1241":168},"State of ITSM in Manufacturing: Challenges & Opportunities","https://iw-resources.information.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_tean419&ch=SBX&cid=_whitepaper_14.500005875&_mc=_whitepaper_14.500005875",{"_112":1255,"_1238":168,"_59":1256,"_1241":168},"ITSM Vendor Rankings: See How Top Platforms Compare","https://iw-resources.information.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_tean422&ch=SBX&cid=_whitepaper_14.500005871&_mc=_whitepaper_14.500005871",{"_112":1258,"_1238":168,"_59":1259,"_1241":168},"Expanding Beyond IT with Enterprise Service Management","https://iw-resources.information.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_tean420&ch=SBX&cid=_whitepaper_14.500005869&_mc=_whitepaper_14.500005869",{"_112":1261,"_1238":168,"_59":1262,"_1241":168},"Enterprise WAN Simplicity, Performance and Security","https://nc-resources.networkcomputing.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_defa7696&ch=SBX&cid=_whitepaper_14.500005868&_mc=_whitepaper_14.500005868",{"_112":1264,"_1238":168,"_59":1265,"_1241":168},"The Rise of Business Stakeholders in AI Decision Making","https://iw-resources.information.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_motj12&ch=SBX&cid=_whitepaper_14.500005856&_mc=_whitepaper_14.500005856",{"_88":1218,"_1141":1267},{"_1220":1221,"_1222":465,"_1224":1245,"_1226":1268,"_1228":1269,"_590":26,"_1234":1272},"https://smartbox.techweb.com/smartbox/externalsmartbox?site_id=300001&taxonomy_ids=&num_display=5&article_type=analytics",{"_1230":1270,"_1232":1271},"/resources?types=Research+Report","More Reports",[1273],{"_112":1274,"_1238":1275,"_59":1276,"_1241":168},"2022 State of ITOps and SecOps","Jun 21, 2022","https://iw-resources.information.com/c/pubRD.mpl?secure=1&sr=pp&_t=pp:&qf=w_ingg40&ch=sbx&cid=_analytics_7.300005937&_mc=_analytics_7.300005937","schema",[],"seo",{"_1281":1282,"_1283":1284,"_1285":1284,"_1286":24,"_1287":1288,"_13":706},"canonicalUrl","https://www.information.com/latest-commentary?page=821","metaDescription","commentary","metaTitle","noIndex","imageUrl","https://www.information.com/assets/information-CPuEQLBP.ico","weatherWidgetConfig","latest-topic","actionData","errors"]

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