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Donahoe, President & CEO of eBay, describes the scale and intensity of e-commerce. With the growing scale of e-commerce, John describes the changes that will need to be embraced by the retail market and the future of internet based sales.",{"_176":177,"_154":863,"_178":864,"_160":869,"_162":869,"_165":870,"_832":871,"_167":168,"_169":872,"_171":168,"_163":873,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[865],{"_57":866,"_182":867,"_184":868,"_828":848},"Eric Zeman","/author/eric-zeman","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt0df5cdd9985bf7a2/64bbfc1a90129f123f31fd3d/Zeman_IWK_125x125.jpg","iTunes Match, Google Music, Amazon Cloud Drive Smackdown","/software-services/itunes-match-google-music-amazon-cloud-drive-smackdown",{},"Nov 16, 2011","Apple's streaming music service arrived this week. So how does it compare with offerings from Google and Amazon?",{"_176":177,"_154":875,"_178":876,"_160":882,"_162":882,"_165":883,"_832":884,"_167":168,"_169":885,"_171":168,"_163":886,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[877],{"_57":878,"_182":879,"_184":880,"_828":881},"Thomas Claburn","/author/thomas-claburn","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt4818d0e945f9905b/64bbfbd1e620414347de14fd/Tom_Claburn_20125x125.jpg","Editor at Large, Enterprise Mobility","Google Apps Gets Better Mobile Device Management","/software-services/google-apps-gets-better-mobile-device-management",{},"Nov 14, 2011","Managing Google Apps for Business, Government, and Education on Android, iOS, and Windows devices just got easier.",{"_176":177,"_154":888,"_178":889,"_160":894,"_162":894,"_165":895,"_832":896,"_167":168,"_169":897,"_171":168,"_163":898,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[890],{"_57":891,"_182":892,"_184":893,"_828":848},"Kevin Casey","/author/kevin-casey","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt79e94b3161624868/64bbfbdc527d0991d72effa9/6931.jpg","SMBs Get Help Finding Best Vendors","/software-services/smbs-get-help-finding-best-vendors",{},"Nov 9, 2011","BestVendor helps businesspeople choose the best tools and applications with Yelp-like social recommendations from fellow SMBs who share and rate Web services, cloud apps, and software.",{"_176":177,"_154":900,"_178":901,"_160":907,"_162":907,"_165":908,"_832":909,"_167":168,"_169":910,"_171":168,"_163":911,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[902],{"_57":903,"_182":904,"_184":905,"_828":906},"Fritz Nelson","/author/fritz-nelson","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt73c41e2de0e535d7/64bbfe90d13c7d7834dbeb93/Nelson-IWK-125x125.jpg","Vice President, Editorial Director information Business Technology Network","Even At NASA, CIOs Get Practical On Cloud","/software-services/even-at-nasa-cios-get-practical-on-cloud",{},"Nov 4, 2011","Workday's SaaS lineup catches the eye of even conservative IT chiefs, while NASA builds an app store for scientists, and RIM moves MDM off premise. That's no hype.",{"_176":177,"_154":913,"_178":914,"_160":920,"_162":920,"_165":921,"_832":922,"_167":168,"_169":910,"_171":168,"_163":923,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[915],{"_57":916,"_182":917,"_184":918,"_828":919},"John Foley","/author/john-foley","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blte5797574c5e07d60/64bbfe9104de3d1d7a8985b6/Foley-IWK-125x125.jpg","Editor, information","IBM Gives First Glimpse Into Cloud Sales","/software-services/ibm-gives-first-glimpse-into-cloud-sales",{},"With processes in place to track its cloud revenue, IBM puts its SaaS business at \"hundreds of millions\" of dollars. It's a start, but more details are needed.",{"_176":177,"_154":925,"_178":926,"_160":928,"_162":928,"_165":929,"_832":930,"_167":168,"_169":931,"_171":168,"_163":932,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[927],{"_57":825,"_182":826,"_184":827,"_828":829},"Dell's Boomi Lets Apps Talk Via Cloud Hub","/software-services/dell-s-boomi-lets-apps-talk-via-cloud-hub",{},"Oct 25, 2011","Latest release of AtomSphere helps you build a connected business process, using lightweight rule engine to govern how applications update each other's data.",{"_176":934,"_154":935,"_178":936,"_160":937,"_162":937,"_165":938,"_832":939,"_167":940,"_169":941,"_171":168,"_163":942,"_836":168,"_188":837,"_172":802,"_174":383,"_186":305,"_838":-5,"_839":840},"Video",{"_156":168,"_158":168},[],"Q&A: Reid Hoffman, Partner at Greylock, Co-Founder & Executive Chairman of LinkedIn","/software-services/qanda-reid-hoffman-partner-at-greylock-co-founder-and-executive-chairman-of-linkedin",{},"/videos","Oct 19, 2011","Reid Hoffman, Executive Chairman for LinkedIn, sits down at Web 2.0 Summit in San Francisco to have a Q&A with John Battelle",{"_176":934,"_154":944,"_178":945,"_160":946,"_162":946,"_165":947,"_832":948,"_167":940,"_169":941,"_171":168,"_163":949,"_836":168,"_188":837,"_172":339,"_174":340,"_186":305,"_838":-5,"_839":840},{"_156":168,"_158":168},[],"Web 2.0 Summit Pivot Speech: Mitchell Baker, Chairman for Mozilla Foundation","/it-infrastructure/web-20-summit-pivot-speech-mitchell-baker-chairman-for-mozilla-foundation",{},"Web 2.0 Summit in San Francisco host's another Pivot, this one with Mitchell Baker, Chairman for Mozilla Foundation.",{"_176":934,"_154":951,"_178":952,"_160":953,"_162":953,"_165":954,"_832":955,"_167":940,"_169":941,"_171":168,"_163":956,"_836":168,"_188":837,"_172":802,"_174":383,"_186":305,"_838":-5,"_839":840},{"_156":168,"_158":168},[],"High Order Bit: David Barnes, Program Dir. of Emerging Technologies","/software-services/high-order-bit-david-barnes-program-dir-of-emerging-technologies",{},"Web 2.0 Summit in San Francisco hosts another 'High Order Bit' with David Barnes, Program Dir. of Emerging Technologies",{"_176":177,"_154":958,"_178":959,"_160":961,"_162":961,"_165":962,"_832":963,"_167":168,"_169":964,"_171":168,"_163":965,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[960],{"_57":845,"_182":846,"_184":847,"_828":848},"A Platinum Idea from the Open Data Center Alliance","/software-services/a-platinum-idea-from-the-open-data-center-alliance",{},"Oct 13, 2011","In the absence of widely adopted standard definitions for security requirements, cloud subscribers must do a lot of homework to compare one provider's offerings to another's and to determine exactly what they are getting in terms of security.",{"_176":177,"_154":967,"_178":968,"_160":970,"_162":970,"_165":971,"_832":972,"_167":168,"_169":973,"_171":168,"_163":974,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[969],{"_57":825,"_182":826,"_184":827,"_828":829},"How Oracle's Public Cloud Is Different","/software-services/how-oracle-s-public-cloud-is-different",{},"Oct 6, 2011","By building its public cloud on Exadata and Exalogic appliances and implementing monthly subscription-based pricing, Oracle seeks to challenge Amazon, Rackspace.",{"_176":177,"_154":976,"_178":977,"_160":983,"_162":983,"_165":984,"_832":985,"_167":168,"_169":973,"_171":168,"_163":986,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[978],{"_57":979,"_182":980,"_184":981,"_828":982},"Art Wittmann","/author/art-wittmann","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt9ab4f778f5b5c640/64bbfd0a6160eb7569b11b56/6044.jpg","Art Wittmann is a freelance journalist","Clouds, Consumerization, And The IT Toolbox","/software-services/clouds-consumerization-and-the-it-toolbox",{},"Why should you look at cloud services and embrace the consumerization of IT? It's all about innovation, or the lack of it, from entrenched enterprise providers.",{"_176":177,"_154":988,"_178":989,"_160":991,"_162":991,"_165":992,"_832":993,"_167":168,"_169":994,"_171":168,"_163":995,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[990],{"_57":825,"_182":826,"_184":827,"_828":829},"Benioff, Denied OpenWorld Keynote, Mounts Podium Anyway","/software-services/benioff-denied-openworld-keynote-mounts-podium-anyway",{},"Oct 5, 2011","Salesforce.com CEO claims he was ousted after tiff with Oracle CEO over critical Facebook posting. Oracle owes Salesforce $1 million, he says.",{"_176":177,"_154":997,"_178":998,"_160":1000,"_162":1000,"_165":1001,"_832":1002,"_167":168,"_169":1003,"_171":168,"_163":1004,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[999],{"_57":878,"_182":879,"_184":880,"_828":881},"Adobe Takes HTML5 To The Cloud","/software-services/adobe-takes-html5-to-the-cloud",{},"Oct 3, 2011","Catching up to the software industry shift toward cloud, Adobe announces new services and tablet apps for creative pros.",{"_176":177,"_154":1006,"_178":1007,"_160":1009,"_162":1009,"_165":1010,"_832":1011,"_167":168,"_169":1012,"_171":168,"_163":1013,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1008],{"_57":878,"_182":879,"_184":880,"_828":881},"Google Redesigns Apps Status Dashboard","/software-services/google-redesigns-apps-status-dashboard",{},"Sep 27, 2011","Openly accessible dashboard for Google Apps now offers a clearer view of cloud service outages.",{"_176":177,"_154":1015,"_178":1016,"_160":1018,"_162":1018,"_165":1019,"_832":1020,"_167":168,"_169":1021,"_171":168,"_163":1022,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1017],{"_57":825,"_182":826,"_184":827,"_828":829},"Run Your Data Center From An iPhone","/software-services/run-your-data-center-from-an-iphone",{},"Sep 21, 2011","Startup Tellago Studios lets IT managers control servers from iPhones, Androids, or Windows Phones, through a cloud link.",{"_176":177,"_154":1024,"_178":1025,"_160":1027,"_162":1027,"_165":1028,"_832":1029,"_167":168,"_169":1030,"_171":168,"_163":1031,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1026],{"_57":825,"_182":826,"_184":827,"_828":829},"Cloud Plays Disruptive Role in Financial Services","/software-services/cloud-plays-disruptive-role-in-financial-services",{},"Sep 16, 2011","As some Wall Street firms prepare to license NYSE trading systems in the cloud to outsiders for short use periods, a privileged club opens.",{"_176":177,"_154":1033,"_178":1034,"_160":1036,"_162":1036,"_165":1037,"_832":1038,"_167":168,"_169":1030,"_171":168,"_163":1039,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1035],{"_57":845,"_182":846,"_184":847,"_828":848},"On-Demand Market Maturity And The User Experience","/software-services/on-demand-market-maturity-and-the-user-experience",{},"Salesforce, Workday, and Microsoft show how to get it right.",{"_176":177,"_154":1041,"_178":1042,"_160":1044,"_162":1044,"_165":1045,"_832":1046,"_167":168,"_169":1047,"_171":168,"_163":1048,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1043],{"_57":825,"_182":826,"_184":827,"_828":829},"Hotmail Crash Blamed On System Update Error","/software-services/hotmail-crash-blamed-on-system-update-error",{},"Sep 12, 2011","Microsoft explains why its email service disappeared from the Internet's Domain Name System.",{"_176":177,"_154":1050,"_178":1051,"_160":1053,"_162":1053,"_165":1054,"_832":1055,"_167":168,"_169":1056,"_171":168,"_163":1057,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1052],{"_57":825,"_182":826,"_184":827,"_828":829},"Hotmail Disruption Sparks User Protests","/software-services/hotmail-disruption-sparks-user-protests",{},"Sep 9, 2011","Protests alert Microsoft to Hotmail problem Thursday night; users from around the world chime in until service restored.",{"_176":177,"_154":1059,"_178":1060,"_160":1062,"_162":1062,"_165":1063,"_832":1064,"_167":168,"_169":1065,"_171":168,"_163":1066,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1061],{"_57":878,"_182":879,"_184":880,"_828":881},"Google Docs Outage: Offline Editing Needed, Now","/software-services/google-docs-outage-offline-editing-needed-now",{},"Sep 7, 2011","An outage on Wednesday reminds me that Google Docs never should have been launched without full offline storage and editing. Why doesn't Google make this a priority?",{"_176":177,"_154":1068,"_178":1069,"_160":1071,"_162":1071,"_165":1072,"_832":1073,"_167":168,"_169":1065,"_171":168,"_163":1074,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1070],{"_57":878,"_182":879,"_184":880,"_828":881},"Gmail Makes You 80 Times Greener, Says Google","/software-services/gmail-makes-you-80-times-greener-says-google",{},"Google pushes study that finds Gmail almost 80 times more energy efficient than in-house email.",{"_176":177,"_154":1076,"_178":1077,"_160":1083,"_162":1083,"_165":1084,"_832":1085,"_167":168,"_169":1065,"_171":168,"_163":1086,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1078],{"_57":1079,"_182":1080,"_184":1081,"_828":1082},"Kurt Marko","/author/kurt-marko","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/bltd198b3a1f5371aee/64bbfee67e04ae27be49b164/marko-IWK-125x125.jpg","Contributing Editor","Protecting SaaS Users From Identity Exploits","/software-services/protecting-saas-users-from-identity-exploits",{},"A variety of attacks can be used to gain access to SaaS apps. Here's how to protect user accounts from exploit.",{"_176":177,"_154":1088,"_178":1089,"_160":1091,"_162":1091,"_165":1092,"_832":1093,"_167":168,"_169":1094,"_171":168,"_163":1095,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1090],{"_57":891,"_182":892,"_184":893,"_828":848},"Cloud Contracts: 5 Questions SMBs Should Ask","/software-services/cloud-contracts-5-questions-smbs-should-ask",{},"Sep 6, 2011","SMBs need to ask tough questions of cloud vendors before signing on the dotted line.",{"_176":177,"_154":1097,"_178":1098,"_160":1104,"_162":1104,"_165":1105,"_832":1106,"_167":168,"_169":1094,"_171":168,"_163":1107,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1099],{"_57":1100,"_182":1101,"_184":1102,"_828":1103},"David F Carr","/author/david-f-carr","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt7c19578dd596f01f/64bbfe7c93a409306fa92ede/6995.jpg","Editor, information Government/Healthcare","Texas BBQ Chain Uses Google Apps To Collaborate","/software-services/texas-bbq-chain-uses-google-apps-to-collaborate",{},"Bone Daddy's House of Smoke lets executives and hundreds of employees collaborate in the cloud by moving to Google email and Google Apps.",{"_176":177,"_154":1109,"_178":1110,"_160":1112,"_162":1112,"_165":1113,"_832":1114,"_167":168,"_169":1115,"_171":168,"_163":1116,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1111],{"_57":878,"_182":879,"_184":880,"_828":881},"IBM Develops Better Flood Prediction System","/software-services/ibm-develops-better-flood-prediction-system",{},"Aug 23, 2011","Ready for flood modeling as a service? Check out how IBM and researchers at the University of Texas at Austin are trying to give earlier flood warnings.",{"_176":177,"_154":1118,"_178":1119,"_160":1121,"_162":1121,"_165":1122,"_832":1123,"_167":168,"_169":1124,"_171":168,"_163":1125,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1120],{"_57":878,"_182":879,"_184":880,"_828":881},"Google Brings Weather To Maps","/software-services/google-brings-weather-to-maps",{},"Aug 18, 2011","Local weather conditions augment the popular Google Maps service; Street View will also be extended to map the Amazon basin.",{"_176":177,"_154":1127,"_178":1128,"_160":1130,"_162":1130,"_165":1131,"_832":1132,"_167":168,"_169":1124,"_171":168,"_163":1133,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1129],{"_57":891,"_182":892,"_184":893,"_828":848},"SMBs Get Help With Office 365 Migrations","/software-services/smbs-get-help-with-office-365-migrations",{},"Intermedia to help companies with limited IT resources move to the cloud.",{"_176":177,"_154":1135,"_178":1136,"_160":1138,"_162":1138,"_165":1139,"_832":1140,"_167":168,"_169":1124,"_171":168,"_163":1141,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1137],{"_57":845,"_182":846,"_184":847,"_828":848},"Insurers Embrace The Cloud--To A Point","/software-services/insurers-embrace-the-cloud--to-a-point",{},"Insurers are expanding their use of cloud-based offerings. But carriers are avoiding any cloud-related services that could jeopardize the security and privacy of sensitive data.",{"_176":177,"_154":1143,"_178":1144,"_160":1146,"_162":1146,"_165":1147,"_832":1148,"_167":168,"_169":1149,"_171":168,"_163":1150,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1145],{"_57":845,"_182":846,"_184":847,"_828":848},"4 Critical Questions About The Cloud","/software-services/4-critical-questions-about-the-cloud",{},"Aug 16, 2011","Four questions that executives at insurance companies and other businesses should be asking about the value and security of the cloud computing model.",{"_176":177,"_154":1152,"_178":1153,"_160":1158,"_162":1158,"_165":1159,"_832":1160,"_167":168,"_169":1161,"_171":168,"_163":1162,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1154],{"_57":1155,"_182":1156,"_184":1157,"_828":848},"Robert Strohmeyer","/author/robert-strohmeyer","https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/blt8c70d8839bf49726/64bbfee68ffb316900d6e0dd/7097.jpg","Google Apps Update May Hint At Google+ Integration","/software-services/google-apps-update-may-hint-at-google-integration",{},"Aug 12, 2011","Does the new look for Gmail, Calendar, and Docs mean Google's business users will soon get access to profiles and Google+?",{"_176":177,"_154":1164,"_178":1165,"_160":1167,"_162":1167,"_165":1168,"_832":1169,"_167":168,"_169":1170,"_171":168,"_163":1171,"_836":168,"_188":837,"_172":802,"_174":383,"_186":248,"_838":-5,"_839":840},{"_156":168,"_158":168},[1166],{"_57":891,"_182":892,"_184":893,"_828":848},"Can SaaS Boost Export Business For SMBs?","/software-services/can-saas-boost-export-business-for-smbs-",{},"Aug 11, 2011","As the U.S. encourages its smaller businesses to tap global markets, cloud-based Export On-Demand aims to help them navigate the complex world of export 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